Services

• Offers comprehensive, high-quality repair support for a wide range of surgical devices
• Helps reduce downtime and extend the life of your surgical devices, including rigid endoscopes, surgical power equipment, video equipment, and ophthalmic equipment
• Maximizes the lifespan of your surgical devices

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• Provides comprehensive repair services for surgical instruments, positioning devices, and retractor systems
• Helps reduce downtime and extend the life of your surgical instruments
• Broad educational resources to provide the knowledge and tools to educate your staff and reduce unnecessary repair costs and instrument damage

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• Provides one of the largest footprints of Technicians and Field Support personnel in the industry – over 100 technicians
• Helps hospitals and independent surgery centers experience maximum uptime and optimal equipment performance
• Offers technology and tools to introduce efficiencies and deliver great outcomes for Customers
• Helps ensure a smooth, professional installation and start-up of your equipment with an experienced team ready to get your new equipment operational

• Provides connected operations through real-time equipment remote monitoring
• Enhances equipment troubleshooting by delivering real-time troubleshooting steps to equipment operators and enables remote fixes by our Technical Care Team
• Delivers compliance data on demand to your team – equipment install base, service history, Preventive Maintenance reports, operator manuals, and more