Services

• Flexible contract options to protect your assets and optimize uptime 
• Preventive maintenance with factory-approved parts 
• Work completed by factory-trained technicians
• Efficient troubleshooting with advanced tools 

• OEM service parts are designed, tested, and approved to ensure reliable performance and maximize uptime
• All service parts purchased through STERIS are backed by a 90-day warranty
• Buy service parts online with your contract pricing on Shop STERIS

• Real-time equipment monitoring and centralized service management
• Manage equipment info and service requests in one place 
• Real-time insights into status, cycles, and alarms 
• Instant troubleshooting tips
  
   

• Fast, reliable, expert support from local engineers
• Quick on-site diagnostics 
• Immediate quote capability 
• Professionalism and care Customers value

• Empower your clinical engineering team with OEM training
• Hands-on and virtual options 
• Customized programs teach the proper use and maintenance of STERIS equipment

• Ensure compliance and safety with comprehensive validation
• On-site and factory validation 
• Compliance with ISO, HTM, EU MDR

• Expansive portfolio of repair services for major makes, models, and types of large, small diameter flexible endoscopes, video, and fibre flexible endoscopes
• Multiple service programs, including full-service agreements and rapid replacement options to help reduce downtime and keep surgical procedures moving
• Field Sales support designed to improve equipment processes within your facility

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• Offers comprehensive, high-quality repair support for a wide range of surgical devices
• Helps reduce downtime and extend the life of your surgical devices, including rigid endoscopes, surgical power equipment, video equipment, and ophthalmic equipment

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• Provides comprehensive repair services for surgical instruments, positioning devices, retractor systems, case carts, and OR rolling equipment
• Helps reduce downtime and extend the life of your surgical instruments
• Accommodates both on-location and off-site instrument repair services to help fit facilities' needs
• Highly trained repair technicians can be at your facility to repair instrument sets to their full potential
  
   

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• Comprehensive services include onsite processing, maintenance, and contingency management. That can be customised to your facility's areas of need. STERIS provides expertise for improving quality processing for your CSSD in compliance with industry guidelines, validation partners, and original equipment manufacturers (OEMs).

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• Standalone facilities where healthcare providers can send surgical instruments and medical devices for decontamination and sterilisation services. Ensuring your CSSD runs efficiently by reducing instrument processing backlogs and delays resulting from capacity restraints.

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